ABOUT US

About Canadian Direct Insurance

Canadian Direct Insurance (Canadian Direct) is a Canadian federally chartered property and casualty insurance company that provides personal insurance solutions for its customers in British Columbia and Alberta.

Canadian Direct began by selling ‘optional’ auto insurance in BC in 1996 as a competitive alternative to the Insurance Corporation of British Columbia (ICBC). Our pioneering over-the-phone distribution model was the first of its kind in the province. It enables us to pass on significant cost-savings, and gives us the ability to provide sales, service, and claims functions DIRECT to customers.

Canadian Direct now offers customers in both BC and Alberta a range of personal auto, home and travel insurance options. Our advanced quoting system helps us offer our customers competitive discounts and coverages to meet their home and automobile insurance needs. Canadian Direct Insurance is committed to providing competitively priced insurance products, a fair and timely response to claims, and quality customer service.

Canadian Direct is an operating company of Canadian Western Bank (CWB), the largest publicly traded Canadian bank headquartered in Western Canada. CWB and its operating companies/divisions collectively offer services in the areas of banking, trust, insurance and wealth management, and are together known as Canadian Western Bank Group (CWB Group). Visit for additional information.

 

OUR PEOPLEOur People
Our people are friendly, helpful, and knowledgeable about insurance issues. We strive to provide great customer service and give you better insurance for less money.
NEWSNews
Canadian Direct Insurance is making waves across Canada. Read the latest CDI news.
CUSTOMER FEEDBACKCustomer Feedback
At Canadian Direct Insurance, we are sensitive to your needs and would like to hear any complaints you may have so that we can serve you better. You can be assured that we will resolve your complaints as soon as possible.

CONTACT USContact Us
We welcome your comments and questions. Please click here to visit our Contact Us page.
LOCATION AND HOURSLocation and Hours
CDI has operations in British Columbia and Alberta.
HELPFUL LINKSHelpful Links
At CDI, we strive to provide information that teaches you about insurance and safety. Here are some of our regulators, associations, and special interest links.

Canadian Direct is Climate Smart for 2014Canadian Direct is Climate Smart for 2014
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Canadian Western Bank GroupCanadian Western Bank Group
Canadian Direct mbna rewards® Mastercard®Canadian Direct mbna rewards® Mastercard®
More Ways to SaveMore Ways to Save

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CONTACT US

Sales and Service
1-888-225-5234

HAVE A CLAIM?

Available 24 hours
a day, 7 days a week,
365 days a year to
help you.
1-888-261-8888

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®Canadian Direct Insurance is a registered trademark of Canadian Western Bank used under license by Canadian Direct Insurance Incorporated