Manage Your Insurance Policy

Canadian Direct Insurance makes it easy for you to renew your policy, or to change your contact and payment information.

Renew Your Home or Auto Policy
Once you've reviewed your home or auto coverage to ensure it continues to meet your needs, you can renew it here.
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Retrieve eDocuments
We are continually considering ways to improve the delivery of our products and to pass the savings on to you and we have found one that is also environmentally friendly.
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Update Your Information
You can change your payment details or phone number, or request a copy of your policy easily with Canadian Direct Insurance.
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Payment Options
Canadian Direct Insurance provides you with convenient payment options. Choose the option that best suits you.
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Unclaimed Property
At Canadian Direct Insurance, insurance policy premium refunds or claims payments that were issued after July 1, 2000 and have been returned undelivered or have remained uncashed will be published in an Unclaimed Property Database.
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Policy Wordings
Canadian Direct Insurance has now made our Automobile Policy Wordings available online! View, download or print your policy wordings at your convenience.
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Your Policy

Contact Us

BC Call Centre Hours
8:00AM to 6:00PM (M-F)
Phone: 604.699.3838
Fax: 604.699.3860
Toll-free fax: 1-877-515-4747

Alberta Call Centre Hours 
9:00AM to 5:00PM (M-F)
Phone: 780.413.5933
Fax: 780.413.5932
Toll-free fax: 1-866-413-5932

Toll-Free in BC or Alberta
Phone: 1.888.225.5234
Fax: 1.877.515.4747

Claims 24 Hour Service
1.888.261.8888

Contact Us by eMail
Use our Secure Online Form 

Contact Us by Mail
Suite 600
750 Cambie Street
Vancouver, BC
V6B 0A2

Helpful Links
Canadian Direct Insurance makes it easy for you to renew your home or auto insurance policy Canadian Direct Insurance makes it easy for you to renew your home or auto insurance policy Contact Canadian Direct Insurance by phone, email, or fax At Canadian Direct Insurance our Claims department is available 24 hours a day